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Risk Free Guarantee

TEMPORARY CANCELLATION POLICY FOR BOOKINGS MADE BETWEEN 01 JANUARY AND 30 JANUARY, 2024.


Risk-Free Guarantee Program Overview:

  • Applies to reservations made between 01 January 2023 and 30 January 2024. 

  • This guarantee is combinable with all other Sri Lanka Escapes offers available.

  • Risk-Free Guarantee qualified guests may change their booking reservation with notification to Sri Lanka Escapes. Notification must be received in writing as follows: Received at least 14 days prior to the date of arrival in Colombo, Sri Lanka.

  • If reservation is changed, guest must choose between:

  1. Sri Lanka Escapes Standard Cancellation Schedule  (published cancellation fees apply)

          OR

           2. Sri Lanka Escapes Risk-Free Guarantee Program (Reservation changes under the Risk-Free Guarantee will be reimbursed in                  the form of a Risk-Free Guarantee Future Itinerary Voucher in the amount of 100% of all monies paid to Sri Lanka Escapes)

  • Risk-Free Guarantee Future Itinerary Vouchers are transferable.

  • Guests will have 12 months to select their new tour date and use their Risk-Free Guarantee Future Itinerary Voucher to make a new reservation.


Risk-Free Guarantee Voucher (01 January 2023 to 30 January 2024 Program) Terms & Conditions:

  • Voucher can be used on any new Sri Lanka Escapes Itinerary and will be applied at booking.

  • Voucher must be redeemed by the expiration date prior to final payment.

  • Once voucher is redeemed, it cannot be re‐issued or used towards another itinerary/booking, and any unused balance of the voucher is lost and has no cash value.

  •  Valid voucher is transferable.

  • Please call for details. Other restrictions may apply.

 

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